The Untie the Knots® Training Systems'- training programs, are designed for:
• 40 minutes to 2 hours in length
• Half-Day (up to 3 hours)
• Full-Day (up to 7 hours)
• Multiple Days (from 2 to 5 days)
***Click on any of the five graphics above to learn more detailed information about our
Half-Day, Full-Day, Multiple-Days and Industry Customized Training formats.
The Programs in the Untie the Knots® Training Systems
Click on any of the green link titles below and it will take you to a full description
of that training system.
Researched Based Training Systems
ALL of Untie the Knots® Training Systems include the “knots free approach” practices from Ty's fourteen-years of research,
surveys and interviews. His ultimate goal while personally developing each training system is to keep every
dynamic program up-to-date, take-home value loaded, and cutting-edge.
The Untie the Knots® Training Systems
Building an Attitude of Excellence
(Creating & Showcasing a 'Green & Growing' Attitude That You and Others Enjoy)
There's nothing more draining, stagnate, derailing or stressful than having to work with, deal with or be a person who showcases a negative attitude day after day. Negative and toxic attitudes break down teams, make relationships fail, decrease productivity, demotivate enthusiastic peak performers, cause good employees to call out sick when they're not, and can create severe health issues if left unaddressed.
Excellence begins with attitude. A healthy and positive attitude is built and developed over time. Yet, a 'Green & Growing' attitude, resilient outlook—the kind that stays mentally tough and civil no matter what—takes ongoing training, self-reflection, repeat jump starts, and tireless practice.
Building an Attitude of Excellence brings to you the concrete, proven principles that will inspire you to make positive thinking, self-talk and behavior a permanent accepted habit in your life and work. It gives you the tools you need to revive your attitude with enthusiasm, focus, civility, purpose and passion to make it work for you on a daily basis rather than against you.
This is a dynamic, entertaining, funny, empowering and straightforward training session that will connect, relate to and inspire everyone in attendance to convert negative thinking into positive self-talk; moments of adversity into harmonious civil outcomes; stifled teamwork and relationships into new productivity and opportunities; setbacks and struggling days into peak performing 'A' Days; and successful and happy days into continuous 'Green & Growing' Days. Featuring 9 principles for living and working with a positive and resilient 'Green & Growing' Attitude of Excellence—this is the practical attitude wake-up, jump-start and boost we all need, time and time again.
Untie the Knots®: A Prescription for C.H.A.N.G.E.
Organizations stagnate if they do not change in response to changing marketplaces, new technologies, and evolving customer and
workforce expectations. Leaders must be flexible and agile in the face of change. Leaders must adapt to change, manage others
through it, and be champions of change themselves. This session will provide your executives, and mid- to upper-level managers
with a fresh practical road map of how to adapt to and lead change within your organization. It's designed to put them on a path
to identifying and untying the toxic knots of change that are on there way to your organization before change takes place, or already
plaguing and troubling your organization after change has been implemented.
This training program focuses on the challenges of leading in a changing world, exploring:
- The dynamics of change and reasons for resistance
- How to help your team succeed in the face of change
- Strategies for influencing others to support new initiatives
- How to be an initiator of change, rather than a reactor
- How to engage a team’s energy, motivation, and creativity
Untie the Knots® to Toxic Workplace Behavior Through Conflict Coaching
This session will provide you with an understanding of the conflict coaching process, techniques of conflict
coaching, and methods for successfully integrating conflict coaching into an ADR (alternative dispute resolution)
process. Conflict coaching provides disputants with the skills they need to communicate effectively with each other
during any stage of the dispute resolution process. A key goal of alternative dispute resolution (ADR) is to resolve
disputes at the lowest level possible with the least number of external people involved. Conflict coaching
accomplishes this by encouraging direct resolution between the two disputants.
Special Features: Participation
in mock coaching sessions, including professional critiquing and skill pointers, will help you fine-tune the skills
Discovering and Unleashing Your Creative Genius: We Are What We Think
A session designed for project leaders, managers and anyone whose success at work depends on innovative and
creative thinking. The session will encourage and empower participants to:
1) Think beyond immediate needs,
2) Stimulate innovation in themselves and others,
3) Challenges the norm,
4) Increase confidence in implementing new ideas, and
5) Add value to their organization.
The Excellence CodeTM
( Excellence Isn't Born. It's Developed. Here's How. )
What is the secret of Excellence? How do we capture and excel in it? In this dynamic and energizing keynote session, Ty Howard provides executives, directors, managers, supervisors, faculty, staff, community leaders, students leaders, —and everyone else—with tools they can use to develop and maximize the potential for excellence in themselves and others.
Whether you’re encouraging a staff of 5 to over 1,000 employees or teaching students how to develop excellence, coaching a team of athletes or operating as the president of a national or community based association, this insightful, interactive and fun session shows you how to develop and excel in excellence by learning and mastering the essentials of Ty Howard’s branded process "The Excellence Code."
Combining revelatory experiences with empowering strategies for developing and excelling in excellence, and examples of businesses and people who have achieved excellence, this session will not only change the way you think about excellence, but equip you to reach your own highest potential in continuous peak performance and excellence.
Service Excellence Through Personal Excellence
( Becoming a Customer Service Superstar )
This session teaches the ways to work easily with others and create a more pleasant and efficient work environment. You will also learn ways to better communicate with customers in person and over the phone; helpful skills for dealing with angry customers; tactics for keeping your composure under stress; how to become a master on following-up and following through; and much more. Ty draws from what is working in top companies across America, as well as what is working within your company. This session was developed and is presented by a customer service expert. This session will help you train yourself, your staff, and your organization not only to head off problems, but also to continuously rise to new levels of service excellence.
Untie the Knots® of Diversity
( Embracing and Celebrating Diversity / Multiculturalism Inside the Workplace )
Understanding the factors that move organizational diversity forward—or hold it back—can make the difference between success or failure. In this dynamic training session, Ty Howard shares the enablers and barriers (toxic knots) of organizational diversity. He encourages and explains to your group the importance of creating a workplace that is aware of and respects the broad spectrum of human diversity, which is imperative for optimal results. For even the most committed organizations, it is important to lay the groundwork for a successful process by examining areas of need and developing a clear definition of diversity that the organization can embrace as an achievable goal. Special emphasis is placed on linking diversity to your organization’s strategic business objectives, its marketplace, and long-term sustained culture change. Participants will walk away with an increase understanding of diversity, and begin the process for dialogue, working together productively, and ultimately celebrating a diverse workplace that is welcoming, harmonious, fair and progressive.
Untie the Knots® of Diversity is a great fit for any organization’s Diversity Training Program—it’s insightful, substantive, fun, interactive, dynamic and entertaining!
The Many Hats & Masks of Diversity
We know people that, we claim, are not diverse or open to the differences of people in our world. How do we react when we come face-to-face with them? And, are we as open as we think? In this unique Diversity training session, "those" people will speak to you and at you ... and challenge you to look at what you really believe.
The Many Hats & Masks of Diversity also provides you with practical perspectives, strategies and solutions for increased awareness, understanding, and harmony for work/life cultural relationships and team success.
Diversity: Why Is Talking About Race So Hard?
What did you say? Oh no you didn't! Have you ever been offended or have you offended someone without knowing why? In this Diversity training session, Ty Howard explores with your group the complications associated with interracial communication.
He also provides them with practical perspectives, strategies and solutions for increased awareness, understanding, and harmony for work/life cultural relationships and team success.
Leading with Confidence, Integrity and by Example
Leadership is a critical skill that every professional should possess to be successful in today's work environment.
Developing into an "Influential and Effective Leader" goes beyond traditional assessments of your qualities and application of those results.
Leading with Confidence, Integrity and by Example builds on insights that will help you uncover your mind-set, develop the passion you possess toward leadership, and consequently empower you to influence and empower others to continuously perform at their peak. This session will teach you empowerment skills you can apply to enhance your leadership skills. Recognizing who you are as a person is only the first step to developing into an influential and effective leader. This session is THE next step in your leadership development journey.
Creative and Innovative Leadership
— for Executives, Managers, Supervisors, and Team Leaders
This is not your ordinary (canned) leadership - slash - customer service course!
This is training for today’s leaders — people like you who are pulled in a million different directions, expected to get more done with fewer resources, and forced to cope with budget cuts, continuous changes, sudden crises, upset and abrasive customers, hiring and wage freezes, and much more. These tougher times call for creativity and innovation in leadership, customer service, morale boosting, and taking care of you.
Creative and Innovative Leadership for Executives, Managers, Supervisors, and Team Leaders will give you a tremendous edge when it comes to giving the optimal performance your customers and organization expect. In this half-day, full-day or two-day interactive, high-energy training, you’ll learn techniques for turbo-charging your leadership skills and getting your employees on track for optimal performance and a lot more productivity. You’ll learn how to create the kind of service persona that puts customers at ease, earns their trust and makes them feel good—whether on the phone or face-to-face. You’ll learn once and for all, how to continuously boost employee morale, and even more important, how to care for and tie into a better you.
Excelling as a First-Time Supervisor
Management is the art of getting things done with and through others. In today’s fast-changing environment, there’s no time to
ease your way into your new position. This session will help you lay the foundation for your management career and provide you
with the tools you need to make a successful transition into your new role. In just one or two (preferred) days, you will better
understand yourself and everyone around you and be able to improve the ways in which you manage your direct reports, your peers,
your boss and your work environment. The result: you will gain the practical know-how you need—and the confidence you want—to
plan, organize, coach, motivate, delegate and communicate in order to be an effective manager.
Time Management: The Art of Getting Things Done to Make
Work and Life Fun
The success and optimal performance within any company is based on the proactive abilities of all
employees. The three most common performance sabotaging problems found within many companies today are:
Procrastination, Poor Time Management and Non-Productive Work Habits. From the executive leaders down
to the front line employees, people are reactive rather than proactive. Rather than acting towards long-term
goals, they react to external pressures. Ty Howard will teach participants how to reverse this process. He will teach
everyone in your group, The Art of Getting Things Done to Make Work and Life Fun. Through
stimulating and interactive participation and analysis of their own habits, participants learn a set of strategies they
can apply on a continuous basis. In this timely and high-powered working session, you will identify and begin the
process to overcome procrastination and poor time management issues—once and for all. Proven time
management, prioritizing, organization and proactive skills will help employees on all levels to
determine how much time, energy and resources are needed to get their tasks and projects done—much sooner
than later. In turn, putting each employee, team, and your organization on track to meet and exceed its set goals, performance,
and strategic plans while getting more things done and making work and life fun!
Untie the Knots® of Time Management Woes
( Freeing Yourself from Toxic Time Management Habits, Choices, Systems,
People, and Relationships )
Are you sabotaging you time management efforts?
Managing time effectively is an essential skill for today's professionals. It seems as if Time is always shrinking: organizational change initiatives, up and down priorities realignments, technology overload, reduced staffing situations and a greater emphasis on flawless performance, and more! As the workplace changes as a result of current events, we are all finding ourselves required to accomplish more in less time, with limited, reduced or no resources.
The key to time management is knowing ourselves, as we can't actually "manage" time; all we can manage is our own habits (behavior).
The challenge: The work you do or the way you do it may not always align with your instinctive habits, requiring more effort on your part. This increased effort reduces your productivity, tires you out quickly, and takes more time than necessary to complete your tasks and projects.
The solution: There are 6 Time Management Personality Types, or approaches to handling time, that contribute to how you manage tasks and activities. By identifying and understanding your personal Time Management Type, you can identify the approach to Time Management that can work best for you.
Tying Into Presentation SuccessTM
( Speak and Present With Confidence, Clarity, Influence, Substance and Energy )
"We teach, show and coach people on how to prepare well,
look confident, and speak impressively
before of any audience."
Our Tying Into Presentation SuccessTM training program focuses on the physical skills required for effective business presentation and public speaking. It includes: alleviating fears; effective research and preparation; structuring a presentation; building credibility; dynamic story development and storytelling; effective design and use of PowerPoint; and using proper presentation skills to sell an idea, message, product, service, challenge or charge. You will learn how to use your voice and gestures to create strong, influential and lasting impressions. You will gain the skills to connect with your audience, and to comfortably handle a business presentation, formal speech, impromptu remarks, or a challenging press conference. You will emerge with the skills to take control of any presentation environment in which you've been tasked to speak—and with the incredible confidence that comes with you continuously Tying Into Presentation Success.
Public Speaking Skills (or Presentation Skills) Training 101
Overcome your fear and nervousness and make impressive presentations. Do you find yourself wishing that you
had the talent to motivate, persuade, and hold the attention of a group? You can have it! Dynamic presenting
and speaking abilities are not strictly for talented "naturals" — there are known, specific methods
and strategies that you can learn and practice. This session will teach you the presentation skills and
speaking techniques that will take you from the knocking-knees, sweaty-palms and shaky-words effect,
and have you standing up speaking with confidence and skill! This session will give you an unparalleled
opportunity to gain the experience and strategies of the experts. No matter how much you fear public
speaking or doubt yourself or your abilities, this session — full of practical tips and techniques —
can have you making comfortable, confident, and dynamic presentations and speeches.
Sales — Live It! Love It! Profit!
Selling has never been easy. Today, it's tougher than ever. Budgets are tight, the competition is fierce,
and the decision too often seems to come down to price. Despite the difficulties, some reps consistently get
the leads, make the calls, and close the deals. They aren't worried about whether they'll make their sales quotas.
That's guaranteed. This dynamic, high-energy session is designed to explain and teach new and struggling sales
reps the techniques, approaches, and skills that separate the top 5% of sales reps from the pack. New or
struggling sales reps walk away from this with everything they need to take their own sales to the next
level and reap the returns they always hoped a sales career could provide. If you're tired of seeing your new
and struggling sales reps struggle through cold calls with little success, if they spend too much time on
accounts that go nowhere, or if you wish they could close more deals faster—bring Ty in to present this
session NOW. You, your company, your new sales reps, your struggling sales reps, your sales goals, and your
bottom line will be glad you did!
Tying Into A Better YOUTM
A dynamically fun and energizing general session that emphasizes the necessary importance of taking Better Care of SELF! This is a session packed with practical strategies to creating a life of better health, work-life balance, productivity, attitude, achievement, and harmony; presented in an upbeat program filled with clean fun, continuous audience participation, and ends with everyone dancing to music with Ty. Coupled with a visualization exercise and practical strategies on how to alleviate stress for improved health, and a self-assessment tool to help participants re-capture their passion for the work they do daily. Guaranteed to have all participants walking-away inspired, feeling good, taking better care of themselves, and striving to create and live a Green & Growing Lifestyle!
* This is the ultimate "Work/Life Balance," "Stress Management,"
"Personal Improvement" and "Performance Improvement"
training session—all wrapped into one.
Excelling in Teamwork
( Anything You Can Do — WE Can Do Better! )
Is your team moving forward together or inundated with conflict? Do your team meetings consist more of bickering than collaborating? Do you have some team members who are everyday peak performing superstars, while others do just enough to get by?
Winning teams do not just happen, they are created by committed leaders and team players who’ve learned how to motivate, inspire and guide their productive efforts to individual and organizational successes. Ty Howard's Excelling in Teamwork - action learning training session - shares awareness and strategies in the areas of teamwork, team dynamics, team problem-solving, and team decision-making. The structural and behavioral dimensions of building and leading an effective work team, task force or group are fully explored. He skillfully combines a highly substantive team building curriculum with ongoing indoor fun and safe team building activities to spark participant curiosity, motivation, trust, honest communication, and commitment to apply and practice individual and group learning gains immediately.
You will also learn what it takes to develop leadership skills applicable to creating successful self-directed work teams, employee participation teams, interdepartmental task groups, and other group situations where combined efforts are needed to reach optimal team performance and desired outcomes.
The Untie the KnotsTM Workplace Morale and Attitude
In the midst of constant change, ambiguity, down-sizing and restructuring, most organizations are
fighting a winless and endless battle in trying to keep employee morale at a high-level and with positive
attitudes too. To be successful in many of today’s organizations, most employees are forced to do more
with less. They are expected to be creative, innovative and passionate to pull together, solve problems and
achieve amazing increases in productivity. Let’s face it—it's tough for anyone to stay motivated, positive
and eager to perform productively when they feel their work environment sucks! Ty Howard has assembled the
best tips and techniques in use today to inspire, challenge, reward, coach and ignite your toughest employees
to consistently outperform themselves, contribute in new and profitable ways and improve your organization’s
morale and bottom line.
This Untie the KnotsTM Workplace Morale and Attitude ENERGIZER
training experience will give your employees the skills necessary to establish work environments where
inspiration, high-morale and positive attitudes flourish—and make your organization a safe and healthy
environment regardless what it’s going through. Schedule this much talked about and appreciated session today—it’s your
organization’s first step toward becoming a more harmonious, high-spirited and “knots free” work environment.
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For more detailed information about Ty's programs and products,
please contact us:
InspiraGen Institute, LLC
6400 Baltimore National Pike, Suite 134
Baltimore, Maryland 21228
Phone: (443) 982-7582